If you are not 100% happy with your purchase from The Pet Store you can return it to us within 30 days. All goods must be returned unused, as new, in a saleable condition with the original packaging. We reserve the right to refuse a refund if the item has not been returned to us in a saleable condition.
You will be refunded the original price paid for the goods in question in store.
With regards to a faulty, incorrect or damaged product, all goods must be returned in their original packaging. We can then inspect the items and pass them onto the relevant manufacture for assessment where ever necessary. If following an investigation of the product, we believe it is not a fault with the product itself, we will contact you to discuss this. We reserve the right to refuse a refund on the item.