If the Community Pet Clinic at your local Jollyes store is closed and you have concerns up to 24 hours after your pet received their vaccination, don’t fret. Please call the CPC adverse reaction helpline on 0333 332 1867 and they will direct you to a local vet for appropriate care if required.
You will find this number on the back of your vaccination certificate.

That’s easy! Simply call your local store to check availability times and what days your local vet is visiting and book an appointment. Or, you can pop into the store and ask a member of our team and we’ll gladly book you in at our earliest availability. Unfortunately, we can’t offer drop-in slots unless we have a free window, so we always recommend checking ahead of schedule.

Check out our store locator to find a Jollyes store near you and keep a lookout for the handy Community Pet Clinic logo on each location card.

Not at all, simply book an appointment with us. We provide our Community Pet Clinics instore to help connect local people to local vets, and it’s vitally important to us that we make these services as accessible to everyone as possible. That means no memberships, subscriptions, or insurance necessary - it’s a community clinic for a reason.

We do provide some emergency vet services for animals who may have adverse reactions to vaccinations provided, though please note you’ll need to contact your local store to receive support here. Each of our Community Pet Clinics has a dedicated out of hours service provider who provides emergency support should you pet have an adverse reaction to vaccinations. Each Community Pet Clinic will have their own out of hours provider, and their details can be found on your store’s location page. Find your local Jollyes store here.

Microchipping your dog gives you the best chance of finding them again should they get lost or stolen. The process involves inserting a tiny microchip under the skin, giving your dog a uniquely identifiable code that is then loaded into a database with your contact details. This means if your dog runs off or gets lost and is taken into a vet for identification, they can quickly find your details and let you know your pooch is safe and sound.

Once your dog is over 8 weeks old, you must microchip them.

According to new legislation, dogs now legally have to be microchipped and the details on the database to be kept up to date, which is the owner’s responsibility.

A microchip in a cat can help any worried owners find their missing moggy wherever they roam. Cats, especially outdoor cats, are very adventurous and naturally curious, which means they can disappear for hours or days at a time. As independent creatures, they come and go as they please. However, some owners might find this worrying, and if their cat doesn’t return they might get worried. A microchip stores all of your contact details so that should your cat wander too far, a helpful passerby can always get their chip checked and reunite you. This way, you don’t need to worry about identifying your cat should they step out on their own. This may also provide peace of mind for indoor cat owners, because if their cat sneakily slips out, gets spooked, and darts away, they stand a far more likely chance of being returned to their home.

Even if your cat is to stay an indoor cat, it will still need some forms of vaccinations to keep it safe. This is because you as the owner may unknowingly bring things in from outside the house, so it’s best to keep your cat safe. This may depend on each individual case, but the baseline standard vaccinations recommended are protection against cat flu and feline enteritis. Speak to your vet at your appointment about your cats needs and they will best guide you.

When your dog is still a puppy, they will need regular vaccinations to prepare them for adventuring. Puppies typically require their vaccinations at the age of eight to ten weeks, but they can be vaccinated as early as four to six weeks. Then, when they are between the ages of 6 months and 1 year, they will need a booster vaccination. After this time, your dog won’t need frequent vaccinations, but you will need to top them up to keep them up to date. Your vet will help guide you here.

The standardised four vaccinations for dogs consist of canine parvovirus, canine distemper, hepatitis, and rabies. This helps keep your dog safe in the outside world and from anything harmful unwittingly carried by humans that we may bring into the house. Boosters may be needed for different age ranges and supplementary shots for senior dogs, but this is something your vet will talk you through on a case by case basis.